Frequently Asked Questions

Answers to the questions we hear most from our customers in Ontario and across Canada. Can't find what you need? Call us at 647-533-0878 or send us a message.

Store & Locations

Is the Square One (Mississauga) location open?

No, our Square One location is temporarily closed. Our Oakville Place store is currently our only open location. You can also shop the full collection online with fast shipping across Canada and the USA.

Where is your store located?

Inside Oakville Place Mall at 240 Leighland Ave, Oakville, ON L6H 2H6. We're on the upper level, directly in front of Sephora. See our visit us page for a map, parking, and directions.

What are your store hours?

Monday 10 AM to 8 PM, Tuesday and Wednesday 10:30 AM to 8 PM, Thursday and Friday 10 AM to 8 PM, Saturday 10 AM to 6 PM, Sunday 11 AM to 5 PM. Hours may vary on holidays, so feel free to call 647-533-0878 to confirm.

Is there an Arabian perfume store near me?

If you're anywhere in the GTA or Halton Region (Toronto, Mississauga, Burlington, Milton, Hamilton, Oakville), we're minutes off the QEW at Trafalgar Road with free mall parking. Too far to visit? Shop online and we'll ship it to your door fast.

Can I smell perfumes before buying?

Yes! That's the best part of visiting in person. We have testers for our fragrances and our team loves helping you find your signature scent, whether you're new to Arabian perfumery or a longtime oud collector.

Products & Brands

Which brands do you carry?

We carry Lattafa, Afnan, Ard Al Zaafaran, Maison Alhambra, Armaf, Rasasi, Swiss Arabian, Al Haramain, Ajmal, Fragrance World, and many more. Browse the full list on our brands page.

Do you sell oud, attar, and perfume oils?

Yes. We stock concentrated perfume oils and attars, including alcohol-free options, plus a curated selection of oud fragrances from Dubai's top houses.

Do you sell bakhoor and home fragrance?

Yes, we carry bakhoor and home fragrance, both in store and online.

Do you sell hijabs and modest wear?

Yes. Our Oakville Place boutique carries ladies modest wear, kaftans, hijabs, and Islamic lifestyle items alongside our fragrances. In-store selection changes often, so call 647-533-0878 if you're looking for something specific.

Do you have gift sets or gifts under $50?

Yes. Browse gift sets and bundles or gifts under $50. Our team can also help you build a custom gift in store.

Authenticity & Sourcing

Are Sara Sakina fragrances authentic?

Yes. All Sara Sakina fragrances are 100% authentic, sourced directly from authorized distributors in Dubai and Saudi Arabia. We guarantee authenticity with every purchase and provide certificates of authenticity for premium items.

How do I know if a product is genuine?

Authentic products come with original packaging, correct spray mechanisms, authentic batch codes, and consistent scent profiles. All Sara Sakina products are verified before shipping. If you ever have concerns, contact our team with photos and we'll verify authenticity and make it right.

Where are your products sourced from?

We source premium Arabian fragrances directly from Dubai and Saudi Arabia through authorized distributors and suppliers we've vetted personally. We never buy from the gray market or unauthorized resellers, so a fake can never enter our shelves.

Shipping, Returns & Contact

Do you ship across Canada and the USA?

Yes. We offer fast shipping across Canada and the USA, with free Canadian shipping on orders over $99. Orders are dispatched within 1–2 business days. See our shipping policy for details.

What is your return policy?

Because fragrances are personal-use items, all sales are final and we're unable to accept returns or cancellations. If your item arrives damaged or with a factory defect, contact us within 24 hours of delivery with photos and we'll make it right with a replacement, exchange, refund, or store credit after review. Full details are in our refund policy.

How can I reach you?

Call or text 647-533-0878 (Mon to Fri, 10 AM to 6 PM), use our contact form, or DM us on Instagram @_sarasakina.